I’ve listened to the library management do nothing but MAKE EXCUSES for the past 3 years about why they can’t do anything FIRM about creating and maintaining a quite place to study! Where did the library go?! Where is the study environment I’m paying for?! The administration needs to implement a cultural shift beginning with the incoming freshmen and tell them “NO, it’s not ok to talk in the quite areas, talk on your phone. No, library staff shouldn’t be talking on their phones or talking to friends in quite areas while they put away books“.